Regions Support

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How Can We Help You?

Find answers to common questions in our FAQs or use the form to ask and we’ll reply within 24 hours. Please don’t send confidential or personal information.

For all mortgage-related questions, please call 1-800-287-9453. We are unable to answer questions about your account through this form.

Want to talk to a person? Give us a call at 1 (844) 505-4286.

Our support team is available on business days from 9 a.m. to 5 p.m. CST.

*Important Information

Regions HomeBonus is offered by HomeStory Real Estate Services, a licensed real estate broker. HomeStory Real Estate Services is not affiliated with Regions Bank. Regions Bank is not responsible for the HomeStory service. Obtaining a mortgage from Regions Bank is optional and not required to utilize HomeStory. The borrower may arrange for financing with any lender in order to qualify for the reward offer.

Qualifying for the reward requires utilizing a network real estate agent to complete the real estate buy and/or sell transaction. If you are currently working with a real estate agent, this is not a solicitation. A reward is not available where prohibited by state law, including Alaska, Iowa, Louisiana and Missouri. An agent commission reduction, rebate, and/or credit may be available for sellers in lieu of the reward in Mississippi, Oklahoma, and Oregon and should be discussed with the agent upon enrollment. No reward will be available for buyers in Mississippi, Oklahoma, and Oregon. Rewards in Kansas and Tennessee are required to be delivered by gift card. In Kansas the reward is set to $1,000 regardless of the sale price of the property. An agent commission reduction may be available for sellers in lieu of the reward in New Jersey and should be discussed with the agent upon enrollment. An agent rebate may be available for buyers in lieu of the reward in New Jersey and should be discussed with the agent upon enrollment.

Reward will be issued in the form of a check unless otherwise directed by state law and will be sent to the client enrolled in the program within 45 days of closing. Depending on state regulations highlighted above, reward amount is based on sale price of the home purchased and/or sold and cannot exceed $6,500 per buy or sell transaction. Real estate agent fees and commissions still apply. Short sale transactions do not qualify for the reward. Employer-sponsored relocations may preclude participation in the reward program offering.

If your property is currently listed with a REALTOR®, please disregard this notice. It is not our intention to solicit the offerings of other REALTORS®.

Enrollment is valid for 18 months from date of enrollment. After 18 months, you must re-enroll to be eligible for a reward.

Regions Bank loans subject to credit approval. Offer subject to change or cancellation without notice. Equal Housing Lender. Member FDIC.

Regions and the Regions logo are registered trademarks of Regions Bank. The LifeGreen color is a trademark of Regions Bank.

The trademarks, logos and names of other companies, products and services are the property of their respective owners.